A fractional Microsoft team that knows your environment.

Yes, at any quarter end with thirty days' notice. The most common path is starting at Foundation, moving to Advance once Power Platform or Copilot work is in flight, and onto Enterprise as the firm grows past two hundred users.

Twelve months on Foundation and Advance, with break clauses at month six and month nine. Twenty-four months on Enterprise because the named engineer model needs the runway.

Yes, with caveats. We do a one-week takeover review to understand what is there and what is supportable. Some apps we will support as is; others we will recommend rebuilding before adopting them, because supporting bad architecture costs more than rebuilding.

Most MSPs are generalist support shops that handle multiple technologies. We are Microsoft-only and senior on Microsoft. That means we can do work an MSP cannot (Copilot governance, Power Platform builds, advanced security configuration) and we are usually more expensive at the entry tier and more capable at the top. Some firms genuinely need a generalist MSP for the rest of their estate alongside us; we are happy to coexist.

Yes, via CSP at the Enterprise tier, optionally as an add-on at Foundation and Advance. We pass licences through at net cost plus a small admin fee that is more transparent than most resellers; the licence optimisation we do during the engagement usually saves more than the admin fee in the first quarter.