Subcontractor Compliance Hub

The Hub is your internal control system; the pre-qualification platforms remain your industry-wide credential records. Many clients use the Hub to manage subcontractors who are on those platforms — the platform tells you the subcontractor is generally credible, the Hub tells you whether their current documents are valid against your specific project requirements. We can integrate where the platform APIs support it; in most cases the simpler pattern is to use the platform data during onboarding and then maintain the live compliance picture in the Hub.

That depends on the gating you choose. The minimum is a clear visual indicator on the subcontractor's profile (red status, expiry date, document type) so a site manager sees the issue before assignment. With the optional Construction Ops Trio integration, the assignment can be hard-blocked at the system level until the compliance is refreshed. We discuss the right level of gating during discovery; over-aggressive blocking creates operational friction, under-gating defeats the purpose.

They register with their company details and trades, upload their current documents to a clear interface that tells them exactly what is required, see their compliance status and any items needing refresh, and receive automated reminders before expiries. The portal works on mobile because subcontractors typically respond between jobs rather than from a desk. The interface is deliberately simple — subcontractor adoption fails when the portal feels enterprise rather than practical.

Yes, with the right rollout discipline: a clear deadline communicated by senior operations (typically six weeks from launch), a personal email from the operations director to each active subcontractor's main contact, follow-up phone calls to anyone who has not engaged by week three, and clear consequences for non-engagement (no further work assignments until the portal is current). The subcontractors who push back on the portal typically push back on every supplier's portal — those are the ones you most need the system to surface.

Yes, with caveats. The same data model can hold direct employee compliance (CSCS cards, training records, medical certifications, right-to-work) alongside subcontractor compliance. The portal experience differs because employees typically engage through internal channels rather than an external portal. We can extend scope at the upper end of the price band or as a follow-on; for firms primarily focused on subcontractor risk, the cleaner approach is to land the subcontractor scope first and extend later.

That is your commercial decision rather than a system question. The Hub gives you the data to enforce a position (no current compliance documents on file equals no work) and the audit trail to defend it if challenged. Some firms operate this strictly; others allow exceptions through a documented override workflow that we build in if you want it. The system supports your policy rather than dictating it.