Microsoft 365 Copilot deployed properly in three to four weeks. The governance, training, prompt library, and adoption programme that turn licences into measurable hours-saved across your workforce.
Buying Microsoft 365 Copilot licences without doing the rollout work delivers a tenth of the value. People get the licence, find Copilot does nothing useful by default, and stop trying within two weeks. The technology is genuinely capable; the deployment around it is what determines whether your firm sees the productivity gains Microsoft talks about or whether you spend £24.70 per user per month on an underused feature.
The Starter Pack covers the four things that have to be in place for Copilot to land well: a tenant prepared for it, a governance policy that names what Copilot can and cannot be used for, a prompt library tuned to your teams' actual workflows, and a structured 30-day adoption programme with measurement built in.
Six workstreams across three to four weeks, weighted toward the adoption work most rollouts skip.
1
Per-team sequencing
Group-based assignment
Cost tracking
Phase plan
2
30–60 prompts per firm
Tuned by function
Sales / finance / HR / ops
Published in tenant
3
Power Automate triggers
Copilot Studio readiness
Connected line-of-business systems
Action prompts
4
Outlook + Teams patterns
Word + Excel + PowerPoint
Function-specific cohorts
Recordings included
5
1+ per department
Deeper training
Peer support role
Adoption advocacy
6
Usage reporting
Prompt tuning
Weekly Q&A sessions
Measurement framework
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Microsoft 365 Copilot live across your workforce, with governance, training, and adoption in place
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Documented prompt library tuned to your firm's teams, kept in your tenant for ongoing reuse
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Live training sessions (or recordings) for every function group
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Change champion in each department who has been through deeper training
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30-day usage report showing adoption by team, by application, by use case
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Measurement framework you can use ongoing to confirm the licence is paying back
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Roadmap for the next AI investments — typically a first Copilot Studio agent within six months
Mid-market firms with 50 to 500 users that have committed to Microsoft 365 Copilot or are about to. Especially valuable when the readiness work has been done, senior leadership is bought into making Copilot succeed, and the firm has the capacity to run a 30-day adoption programme rather than treating Copilot as a self-service product.
1
Week 1. Confirm the readiness work, configure the licence rollout, build the prompt library for the specific teams in your firm.
2
Week 2. Change champions in each department get Copilot first, with deeper training. They start using Copilot on real work.
3
Week 3. Copilot rolls out to the wider workforce, function by function. Each function gets a live training session.
4
Week 4 and 30 days after. Usage reporting, prompt tuning, weekly Q&A, refinement based on what people are actually asking.
Up to 50 users, ready tenant
£3,500
Readiness done, straightforward prompt library
Up to 100 users
£5,200
Standard multi-function rollout
Up to 150 users
£6,800
Multiple function-specific prompt libraries
Up to 250 users, regulated
£8,500
Additional governance, legal / FS / healthcare
Related work
We have already bought Copilot licences and adoption is poor. Can the Starter Pack help retroactively?
Yes. About a third of our Starter Pack clients are in this situation. We start with a short usage audit to understand what is happening (or not happening), then run the Pack against the existing tenant. The 30-day adoption programme is particularly valuable in the rescue scenario.
How many prompts should we expect in the prompt library?
Typically 30 to 60 prompts across the functions in your firm. The number matters less than the relevance; thirty highly relevant prompts get more use than two hundred generic ones.
Does the Pack work for regulated industries?
Yes, with the appropriate Readiness Assessment first. The governance work is more substantial for FS, legal, and healthcare but the structure of the Starter Pack is the same. The prompt library is tuned to respect the regulatory frame.
How do we know whether Copilot is paying back?
The measurement framework tracks four things: active user count, prompt volume per user per month, function-level adoption rates, and a quarterly hours-saved estimate based on staff self-reporting. Most firms see 6 to 14 hours per active user per month within the first quarter.
What happens to the prompt library over time?
It lives in your tenant indefinitely. New prompts get added as people discover useful patterns. Old prompts get refined as Copilot itself improves. Either your team picks this work up (the change champions are usually the ones who own it), or we maintain it on a managed support arrangement.