From paper and guesswork to a live view of every asset.
Joint Operations ran its whole event-equipment operation on paper — no tracking, no audit trail, no reliable way to stop double-bookings. Cloudbliss built one system that catalogues every asset, auto-assembles event kits, and tracks the full lifecycle from dispatch to return. They came back for Phase 2.
An entire event-equipment operation run on paper — no tracking, no audit trail, and no way to stop double-bookings.
Joint Operations' marketing team ran every event off a shared inventory of equipment, and the whole process lived on paper. There was no visibility of where any asset was at a given moment, no audit trail for dispatch, on-site changes or returns, and no systematic record of condition, damage or loss.
With no reliable way to check availability across dates, double-bookings were routine and missing or damaged kit was a surprise discovered too late. Every booking was, in effect, a guess.
One system on the Microsoft platform they already paid for — catalogue, bookings, and full lifecycle tracking.
Cloudbliss built a centralised asset and event management system for the marketing department on a Power Apps Canvas front end with a SharePoint back end — no new licensing, running entirely on the client's standard Microsoft 365.
It holds a full asset catalogue with condition, location, maintenance history and photos; event bookings that auto-assemble asset kits and check live availability across date ranges to prevent double-bookings; and full lifecycle tracking — pick-list generation, barcode- and QR-scanned dispatch via the device camera, on-site check-outs, and returns with condition verification and photo evidence. An approval workflow routes rep-submitted event requests to Marketing, with email notifications on key status changes.
It was delivered by a single developer working directly with the Marketing department as stakeholder, in roughly 120 hours of focused build.
Full visibility, zero double-bookings, and a complete audit trail for every event.
Joint Operations went from manual tracking — with missing items and inaccurate stock records — to a live view of asset location, condition and availability where there was none before. Automated availability checks eliminated double-bookings, every event now carries a complete audit trail from dispatch through on-site additions to return, and damage or loss is tracked with photo evidence.
Auto-generated pick lists sped up event turnaround, utilisation insights now support smarter purchasing, and reps have a self-service channel to view the catalogue and submit requests.
The strongest signal a client can give: they came back to take it to v2.0.0.
Joint Operations returned for a second engagement, taking the system to v2.0.0 — structured request-booking, event duplication, rep event visibility, a full Power BI reporting layer (utilisation, availability, damage and loss, turnaround), and Home Screen quick actions — targeted at a 1 July 2026 production cutover.
What started as a fix for a paper process is now a platform the business is expanding across its sales force.