CASE STUDY
LIVE IN PRODUCTION
Case studies/Case study
Healthcare
CH
Chenot
Healthcare & life sciences lab

From paper and guesswork to a live view of every asset.

Chenot's lab was spending up to two days interpreting each gene analysis by hand, holding up the doctors who needed the results. Cloudbliss built a Power Apps tool that ingests the machine exports, sends them to an AI with a proprietary prompt and knowledge base, and returns a structured health-profile report. The bottleneck is gone.

≈300 hrs
Saved per week vs manual
20/wk
Analyses now cleared
Project snapshot
Industry
Healthcare / life sciences
Team
2 developers + a technician
Build effort
≈40 hours
Engagement
Gene Analysis Application (AI)
AI model
Client-managed AI API
Microsoft stack
Power Apps · SharePoint · HTTP/AI · RAG
Status
In production
Healthcare
0
Per analysis, from up to 2 days
Outcomes · measured
10
min
Per analysis
Down from up to two days by hand
300
+ hrs
Saved each week
At ~20 analyses a week vs manual
2 days → 10 min
Interpretation time
The bottleneck for doctors, removed
Human-in-loop
Clinical governance
AI supports; the clinician decides
The short version
The three things that mattered for the quick skim.
Read the full story
1
AI built into the Microsoft platform the lab already runs cut gene-analysis interpretation from up to two days to ten minutes.
2
Governance first: the AI supports the clinician, who stays the human-in-the-loop on every report.
3
Configurable by design — new templates, thresholds and patient context are handled through configuration, not a rebuild.
01
Challenge

Up to two days to interpret each gene analysis by hand — a bottleneck on the doctors waiting for results.

Chenot's lab interpreted each gene analysis manually, a process that took up to two days per case. That capped the lab's throughput at the speed of a person working through each interpretation, and it held up the doctors who needed the results to advise their patients.

02
Approach

A Power Apps tool that ingests the machine exports and hands them to a governed AI with a proprietary prompt and knowledge base.

Cloudbliss built a Canvas app that ingests the gene-analysis machine exports and sends the data — alongside a proprietary prompt and a knowledge base — to an AI for interpretation. The AI analyses how genes interact to produce a structured report on the patient's health profile and suggested pathways to improvement; the lab runs the tool, and qualified doctors use the report to advise patients.

It runs on a SharePoint back end with an HTTP integration to the AI (the client manages their own AI API, keeping running costs in their control) and a RAG implementation for continuous learning. Dynamic inputs are passed through with the prompt — additional patient context, medications that may affect results, customisable gene templates and configurable thresholds — so the platform adapts through configuration, not code.

It was delivered by two developers and a technician, with the COO overseeing, in roughly 40 hours of focused build.

03
Outcome

Analysis time cut from two days to ten minutes — without taking the clinician out of the loop.

Interpretation dropped from up to two days to about ten minutes. At around 20 analyses a week, that is roughly 300+ hours a week returned versus the manual process, with faster turnaround for doctors and, in turn, their patients.

The platform is flexible and configurable — new templates, thresholds and context are handled through configuration rather than a rebuild. AI output is treated as probabilistic and supports rather than replaces clinical judgement: reports are used by qualified doctors, with the human-in-the-loop sitting firmly with the clinician.

Interpreting one analysis
Two days → ten minutes
Before
960
min
After
10
min
In their words
This is the kind of build I'm proudest of — a Power Apps front end wired straight into the lab's machine exports and an AI layer running their own prompt and knowledge base, handing back days of work per case without ever taking the clinician out of the loop. Governed, configurable, and running entirely on their own Microsoft estate.
CG
Constantinos Gaitanos
CTO, Cloudbliss
How we did it

Projecttimeline.

Live in production
Wk 1
Discovery
Complete
Mapped the machine export format, the interpretation logic, and the clinical governance needs.
Wk 1–2
AI & prompt design
Complete
Built the proprietary prompt, knowledge base and RAG layer; defined thresholds and templates.
Wk 2–3
Build
Complete
Canvas app, SharePoint back end and the HTTP integration to the client-managed AI.
Wk 4
Validation & go-live
Complete
Tested against known cases with clinicians, then into production.
Built on

Technologystack.

All Microsoft-first, no custom infra.
Power Apps (Canvas)
SharePoint
AI integration (HTTP)
RAG knowledge base
Power Automate
Microsoft 365
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