Everything we offer, with commercial clarity.

Your team uses 15% of Microsoft 365. This doubles it in a morning.

The average organisation uses less than 20% of the Microsoft 365 features it pays for. The other 80% is sitting there, unlocking value nobody claims. Cloudbliss runs a half-day, practical, role-specific workshop covering the tools your team uses every day — Teams, Outlook, OneDrive and Copilot — with real workflows and real use cases, not generic slides. M365 adoption goes from ~18% to ~74% within 30 days of the session. Up to 20 attendees included.

What's Included:

• Half-day practical workshop — on-site or remote, up to 20 attendees
• Role-specific delivery: sales, operations, HR and leadership tracks available
• Teams: channels, meetings, collaboration and recording workflows
• Outlook and OneDrive productivity techniques and co-authoring
• Copilot: prompt fundamentals and high-value use cases for your role
• 30-day follow-up Q&A access included

Your team builds their first production Power App in two days. Guaranteed.

Most Power Platform training teaches theory. Ours delivers apps. Your team arrives not knowing Power Apps and leaves having built and deployed a production application into your Microsoft 365 environment. Available on-site at your offices or delivered remotely. Up to 12 attendees. We run this as a structured, instructor-led workshop with your team's real business process as the build target — so the app is immediately useful on day one. NPS score: 94.

What's Included:

•  Full 2-day instructor-led workshop — on-site or remote

•  Your team's actual business process as the build target

•  Canvas app design, SharePoint data integration and Power Automate flows

•  Deployment, testing and handover included

•  Post-workshop 30-day support for questions and refinements

•  Up to 12 attendees per session

‍Never get caught out by a Microsoft change again.

Microsoft releases over 1,000 updates to Microsoft 365 every year — and retires legacy features with 90 days' notice. Most SMEs find out when something stops working. Cloudbliss clients find out three months in advance. Your Quarterly Roadmap Review is a 90-minute strategic call covering: what changed in the M365 roadmap, what it means for your environment, what's being deprecated and when, and one complimentary health-check item per quarter.

What's Included:

•  Quarterly 90-minute strategy call with your dedicated Cloudbliss consultant

•  M365 roadmap briefing: new features, upcoming changes, retirement timelines

•  Environment impact assessment: what affects you specifically

•  Deprecation early warning: no surprises, no emergency migrations

•  One complimentary health-check item included per quarter

•  Available as a standalone retainer or included in Premium managed plan

Day-1 IT readiness for mergers, acquisitions and divestitures.

IT is consistently the most underestimated workstream in any M&A transaction — and the most likely to delay completion or erode post-close value. Cloudbliss assesses the target's IT environment before or after close, identifies security risks, licence waste and hidden costs, then executes the full M365 migration and identity unification. We guarantee Day-1 readiness: email working, systems accessible, staff productive from the first morning.

What's Included:

•  Pre-close IT due diligence: environment assessment, security risk identification

•  Shadow IT discovery and licence cost analysis

•  Full M365 migration and tenant consolidation post-close

•  Azure AD and Entra ID identity unification

•  Licence consolidation forecast with ROI modelling

•  90-day integration roadmap and managed support option

Cloudbliss as your Microsoft CSP — save on every licence, every year.

Most UK businesses buy Microsoft 365 directly from Microsoft or through a generic reseller with no advisory value. As a Microsoft CSP partner, Cloudbliss manages your annual or 3-year M365 renewals, optimises your licence mix, and ensures you lock in pricing before Microsoft's July 2026 price increase. CSP clients save 8–15% on licence costs versus direct. A 3-year term bypasses the 2026 price hike entirely — until 2029.

What's Included:

•  Annual or 3-year M365, Azure and Dynamics 365 licence management

•  Proactive renewal advisory: lock in pricing ahead of July 2026 deadline

•  3-year CSP term available: bypass the 2026 price increase until 2029

•  Licence mix optimisation included — we review your estate quarterly

•  Single invoice, single point of contact for all Microsoft licensing

Find out exactly what you're paying for — and stop paying for what you're not.

29% of SaaS licences in the average organisation are unused or underutilised. For most UK SMEs on Microsoft 365, that means thousands of pounds leaving the business quietly every year. Cloudbliss audits your entire M365 tenant: every licence, every seat, every add-on. We identify unused accounts, wrong plan assignments, monthly billing that should be annual, and add-ons nobody uses. The average client saves £2,800 per year. The audit pays for itself in under two weeks.

What's Included:

•  Full tenant audit: every licence, seat, plan and add-on reviewed

•  Identification of unused seats, ghost accounts and orphaned licences

•  Monthly vs annual billing optimisation analysis

•  Right-sizing recommendations: who needs Business Premium vs Standard vs Basic

•  12-month licence roadmap with projected savings

•  July 2026 M365 price deadline advisory: lock in 2025 pricing before it rises

New starters arrive to everything set up — not three days of IT tickets.

The average new starter loses 2–3 days of productivity waiting for accounts, licences and access. HR spends 4+ hours per hire chasing IT tickets. Cloudbliss automates the full onboarding journey — from offer acceptance to day 90 — using Power Automate, Power Apps and SharePoint, all integrated into your Microsoft 365 tenant. Every step is tracked. Every system is provisioned on time. Every compliance requirement is met.

What's Included:

•  Power Automate trigger: offer acceptance fires account provisioning immediately

•  New-starter Power App form capturing role, devices, systems and access needed

•  SharePoint onboarding hub: day 1 checklist, welcome pack, policies and team contacts

•  Automatic Teams channel and group creation for the new joiner's team

•  Optional offboarding workflow: account deprovisioning and access revocation

Replace your phone system — and cut £15–£22 per user per month.

Most UK businesses are still paying for a phone system that no longer fits how they work. PBX hardware, costly per-line contracts, voicemail that nobody checks. Microsoft Teams Phone replaces all of it — with one number, one app, and full integration into the M365 environment your team already uses. Cloudbliss handles number porting, Direct Routing or Operator Connect setup, device configuration and staff training from start to finish.

What's Included:

•  Full number porting from your existing provider — no number lost

•  Direct Routing or Operator Connect setup depending on your needs

•  Desk phone, softphone and mobile configuration

•  Auto-attendant, call queues and voicemail-to-email setup

•  Staff training and cut-over support included

‍Know exactly where you stand — before an attacker finds out for you.

Most Microsoft 365 tenants have critical security gaps: over-privileged accounts, legacy authentication still enabled, DLP policies that don't cover modern collaboration tools. Our certified engineers run a full security assessment across your M365 and Azure environment, produce a prioritised remediation roadmap, and deliver a 1-hour executive debrief. The report tells you exactly what to fix, in what order, and what the risk is if you don't. Average audit finds 23 critical findings.

What's Included:

•  Microsoft 365 Defender Suite review: identity, email, endpoints and data

•  Azure AD and Entra ID identity health check

•  DLP, retention and sensitivity label gap analysis

•  Conditional Access and MFA policy review

•  Prioritised remediation roadmap with risk-weighted recommendations

•  Written executive summary and 1-hour debrief call included

Low-code apps. Enterprise-grade security. From day one.

For professional services, legal, healthcare and logistics firms handling sensitive data, security can never be an afterthought. Cloudbliss builds Power Platform solutions with Intune, DLP policies and Conditional Access configured from day one — so every app is compliant before it goes live, not patched for compliance afterwards. Meets GDPR, Cyber Essentials Plus and FCA operational resilience requirements.

What's Included:

•  Baseline Intune and DLP configuration across your full Power Platform environment

•  Secure Power Apps deployment with role-based access and audit trails

•  Conditional Access and sensitivity label integration

•  Compliance documentation pack: GDPR, Cyber Essentials, sector-specific frameworks

•  Ongoing compliance monitoring option via managed support

Give your team a digital home — and watch M365 adoption double.

SharePoint is the most underutilised asset in most Microsoft 365 tenants. Without a structured intranet, staff ignore it. With one, they use it every day — and adoption of Teams, OneDrive and Copilot follows. Cloudbliss deploys a fully branded intranet from our pre-built template system: home page, news, department pages, policies hub, org chart and a new-starter centre, all connected to your M365 user directory. A client's adoption rate jumped from 18% to 74% in 30 days.

What's Included:

•  Branded home page, news hub, department pages and org chart

•  Policies and documents centre with version control

•  New-starter onboarding hub — day 1 to day 90 journey

•  Connected to your Microsoft 365 user directory

•  Half-day staff training and adoption workshop included

Turn your data into decisions — not just reports.

Most organisations have more data than they know what to do with. Spreadsheets sent by email, reports generated manually every Monday, leadership asking for numbers that take two hours to find. Cloudbliss builds Power BI dashboards connected to your existing data sources — SharePoint, Excel, Dynamics, third-party systems — with scheduled refresh, row-level security and role-specific views. Your MD sees live production data without asking anyone.

What's Included:

•  Data model design, source connection and transformation

•  Custom visuals, KPIs and drill-through reports aligned to your business

•  Row-level security and role-based access controls

•  Scheduled refresh and automated report distribution

•  Optional staff training and adoption workshop included

A custom AI agent built around your business — not a generic chatbot.

Microsoft Copilot answers general questions. A Copilot Studio custom agent answers questions about your business, your policies, your data and your specific workflows — and can take actions autonomously. Cloudbliss designs, builds and deploys custom agents that slot into Microsoft Teams: a policy Q&A bot that handles 80% of HR queries instantly, an IT helpdesk first-line agent, a new-starter onboarding guide, or a sales qualification tool. Custom agents deliver 3–5× the ROI of base Copilot alone.

What's Included:

•  Agent scoping and design workshop — we map your highest-value use case first

•  Knowledge base connection: SharePoint, internal documents, policies, FAQs

•  Power Automate actions and multi-step process automation

•  Deployed into Microsoft Teams with role-based access controls

•  Training, handover documentation and 30-day support included

‍Bring Microsoft Copilot into your daily workflows — the right way.

Buying Copilot licences is the easy part. Getting your team to use them well — and seeing measurable time savings — requires a structured rollout. Cloudbliss handles licence configuration, governance setup, prompt library creation and a 30-day adoption programme tailored to your most time-heavy workflows. Early adopters save an average of 11 hours per user per month. We make that happen.

What's Included:

•  Copilot licence configuration, policy setup and governance controls

•  Pre-built prompt library tailored to your team's specific workflows

•  Power Automate and Copilot Studio integration for automated workflows

•  Team training workshops — Outlook, Teams, Word, Excel and PowerPoint

•  30-day adoption programme with usage reporting and optimisation

Before you switch on AI — secure your data.

Most Microsoft 365 tenants have oversharing problems they don't know about: salary files accessible to all staff, sensitive documents with no sensitivity labels, permissions set years ago and never reviewed. When Copilot is activated, it surfaces exactly what it can see. Cloudbliss audits your tenant against five security pillars, scores your readiness, and delivers a 90-day remediation plan — so when you deploy Copilot, it delivers value rather than risk.

What's Included:

•  Permissions audit and oversharing risk assessment across your full M365 tenant

•  Sensitivity labels and data classification setup

•  Conditional Access policies and Copilot governance configuration

•  Scored readiness report with prioritised 90-day remediation plan

•  Custom prompt library and hands-on training for your team

‍Replace spreadsheets with real apps — built fast, built right.

Every business has processes that eat hours every week: leave requests routed by email, inspections recorded on paper, reports assembled manually in Excel. Cloudbliss builds Power Apps and Power Automate workflows that eliminate that friction — connected to Microsoft 365, SharePoint and your existing data from day one. Prototypes in days. Production apps in weeks. Fixed price, no surprises.

What's Included:

•  Custom Power Apps for any business process — field, HR, finance, operations

•  Power Automate workflows: approvals, notifications, data sync, escalations

•  SharePoint and Microsoft 365 data integration included

•  Role-based access and security built in from the start

•  Fixed-price "App-in-a-Sprint" accelerators available — see Accelerators page

Control every device, everywhere — without adding headcount.

Hybrid work means your data travels. Laptops, phones and tablets leave the office; threats don't stay behind. Cloudbliss configures Microsoft Intune and Endpoint Manager so every device in your fleet — Windows, iOS, Android — is enrolled, compliant and centrally managed from day one. Conditional Access, MFA and encryption policies are set correctly from the start, not bolted on afterwards.

What's Included:

•  Device enrolment and compliance policy configuration (Windows, iOS, Android)

•  Conditional Access, MFA and encryption enforcement

•  Automated patch management and app deployment

•  BYOD enablement with corporate data protection

•  Cyber Essentials and Cyber Essentials Plus alignment

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Migrate once. Modernise forever.

Moving to Microsoft 365 — or consolidating multiple tenants after a merger — shouldn't mean weeks of disruption, lost emails or compliance headaches. Cloudbliss plans and executes every migration step by step, with zero data loss and minimal downtime. We've completed 200+ UK migrations across Exchange, Google Workspace, on-premise servers and multi-tenant consolidations. Your team keeps working. We handle everything else.

What's Included:

•  End-to-end migration: Exchange Online, Teams, SharePoint, OneDrive

•  Tenant-to-tenant consolidation and legacy-to-cloud moves

•  Permissions, compliance governance and retention policy setup

•  Post-migration health check, staff training and 30-day support

•  100% data integrity guarantee — or we fix it at no cost